Little Neko PCA Technology Group Bootstrap 3 Parallax One Page Loading...

Services

Determining the right technology path for your business starts with listening – the primary way to drive the right service decisions. Our services can address all the directions you need to go in. Coupled with the PCA Engagement Model, we will help you find the path to the right fit for your future.

Who We Are

PUT SIMPLY, WE ARE A TRUE IT COMPANY.

PCA Technology Group's proactive approach ensures right-sized network support, all the IT services needed to handle the particular complexities of your company’s data, network/systems performance, and security needs to provide the platform for your business to drive growth.

PCA offerings include Managed Services, Outsourced IT, Cybersecurity, Cloud Computing, Software/Mobile App Development, and VoIP. PCA has been serving customers like you since 1989. We work with a broad range of customers, covering small business, mid-market and enterprise organizations across all industries. We are headquartered in Buffalo, NY serving customers throughout the Western New York region, and across Upstate New York. And, as their businesses have expanded, we go wherever our clients need us across the United States.

Our focus on innovation and our open-book management style have fueled the expansion of our own business, and has helped earn us the deep and long-term relationships we have with many of our clients. Each member of our team has a stake in the success of your business, as well as our own. We are a place where passion for technology is our way of life, and we look forward to helping you strategize and implement the right IT approach to transform your business for your future.

The PCA Difference

Unlike other IT service providers, the PCA Engagement Model begins at our very first meeting. It is designed to develop a rapid understanding of the business to help you make the right decision and drive the right business results. Throughout our engagement with your company, our focus centers on four principles:

RIGHT-SIZED

PCA's solutions are scalable and based on the specific needs, size and type of organization. They are not driven by the need to meet equipment, software license, and services sales quotas.

PROACTIVE

Regularly scheduled face-to-face IT Review Meetings to strategize and plan as a team for both current and future needs.

RAPID RESPONSE & RESOLUTION

Multiple support engineers assigned to every account to ensure complete business continuity. All senior network engineers are cross-trained across all PCA offerings.

INTEGRITY DRIVEN

Work to root cause resolution of network issues with our "whatever it takes" approach, without being restricted by your fixed price managed services agreement.

The PCA Engagement Model

Discovery

 

Assess

Assess your current IT Infrastructure including hardware and software, both on-premise and cloud.

Evaluate

Evaluate your current network status to identify strengths, weaknesses, gaps, and needs.

Review

Review and discuss your current and future initiatives and goals that your IT systems must support.

Recommend

Recommend an IT approach that will best support your business needs, initiatives and growth goals.

Activate

Onboard

Onboarding process begins for new customers upon the commencement of our partnership.

Roadmap

Roadmap is developed over time to design, plan and drive your IT ecosystem to support and grow with your business.

Review

Review the progress, status, activity, projects and needs with you on a proactive basis.

Start Now

Contact Us for more information by completing the form below or calling us at 716.632.5881.

Our Partners

In delivering our PCA offerings of Managed Services, IT Support, VoIP, Cloud Computing, and Cybersecurity solutions, we have assembled a strong network of partners. This broadens our ability to provide both a flexible and an agnostic set of technology recommendations that are designed to deliver your objectives and drive your business.

Contact Us

Address:

PCA Technology Group
303 Cayuga Road
Suite 100
Buffalo, NY 14225 USA

Phone:

716.632.5881

Please complete the form below